SHS Blog

The End is Near! Are You Prepared for the Staffing Crisis?

Insights for the hospitality field from a leading human resource development agency By Curt Archambault, Vice President People and Performance Strategies   Not talking about the Aztec calendar here, but the end of abundant candidates to fill the entry-level positions … Continue reading

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Confrontation…Compromise or Combat?

If you lead a company, a property, a kitchen, or a team of any size, you do not have the luxury of being “non-confrontational.”  If you are working toward a goal, that means you and your team are being stretched … Continue reading

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Success Is In the Facts, Not the Feelings

This year, listen for how often you hear the word “feeling.”  Listen for how often you hear yourself or your colleagues say “I have a feeling…” A feeling this manager is the right fit.  A feeling the opening will be … Continue reading

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Powerful Interview Questions to Determine Cultural Fit

Your interview process is worthless unless it empowers you to hire the best cultural fits for your company.  Though every company culture is unique, screening for the “Five C’s” will reveal most of what you need to know to determine … Continue reading

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It’s the Innovation, Stupid!

The Great Recession shook up lodging and food service companies of all sizes, and every one flattened their executive and management ranks while slashing G&A.  So how did some companies persevere, even grow, during the last three years?  Why are … Continue reading

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